WMU Bronco Card®




Bronco Card® Office Information

Office hours:
    Monday through Thursday, 8:30 a.m. – 5:00 p.m.
    Friday, 7:30 a.m. – 4:00 p.m.

Office location:
WMU Parking Services
2507 W Michigan Ave, Kalamazoo, MI 49006
[Google Maps]  [Campus Map]

Phone Number:
(269) 387-6278

Email:
dps-broncocard@wmich.edu



New Bronco? How You Get Your Bronco Card®

If you need a Bronco Card® immediately, please visit Parking Services during regular business hours. A replacement fee may apply.

Step 1:Make sure you have a Bronco Card® photo. If you currently do not have one, you may have one taken at Parking Services or follow these directions to submit one online.

Step 2:Your Bronco Card® will be printed for you at Parking Services. Your first Bronco Card® is free.

Note to new students and employees: It may take 1-2 business days for your data to be transferred to the Bronco Card® ID system from other university systems.



Your Bronco Card® Photo

You may go to Parking Services to have your photo taken or you may upload a photo online at https://photo.wmupd.wmich.edu*. Please read all the requirements closely or your photo will be rejected.

You will receve an email notification after your photo is reviewed. If not rejected you may go to Parking Services to get your Bronco Card® printed. If your photo is rejected you may immediately submit an updated photo for review.

*Accessing the photo upload page may not be possible outside of the United States. International students may need to do one of the following:

  • After arriving in the United States, upload a headshot using the photo upload page, or
  • After getting to WMU Main Campus, stop by Parking Services to get a picture taken.



About Your Bronco Card®

The WMU Bronco Card® is your photo identification card at Western Michigan University as well as used:

  • As your Library Card
  • At dining facilites and Dining Dollars
  • To access to the Student Recreation Center
  • At the computer labs
  • As a security access card to many on-campus buildings
  • For sport event entry (select events/students only)
  • To ride Metro around campus and the Kalamazoo area for free by showing your Bronco Card® to the driver when boarding. For more information, call (269) 337-8222 or visit kmetro.com.

Click here to view the Bronco Card® policy.


Retain your Card

If you experience a break in your academic career (e.g., a term or year off), please retain your original Bronco Card® as it is still your official ID card. If you complete your undergraduate degree and enter graduate studies at WMU, your original Bronco Card® is still valid.



WMU Guest ID Cards

Contractor, vendor and other Guest ID cards (formerly called affiliate cards) may be issued to individuals requiring building access on campus.

Affiliate and Guest IDs printed prior to June 1, 2023 that are still active may be replaced one time at no cost, if the old ID is turned in at the time of printing. Just like Bronco Cards®, all other WMU IDs printed prior to June 1, 2023 will be disabled on November 1, 2023.

There is a $30 fee for these Guest ID cards for both initial issuance and replacements. This fee may be paid by a sponsoring university department via a Fund and Cost Center or by the individual at the time of issuance.

A photo is required to be taken at Parking Services prior to card issuance. There is no method to upload photos for Guest ID cards so individuals must go to Parking Services for a photo.

Exceptions to the photo requirement may only be granted by the Public Safety Security Systems Administrator.

If you want to request a Guest ID card you can find more information on the Guest ID web page.

If you have questions about Guest ID cards, please email dps-broncocard@wmich.edu.



Replacing Your Bronco Card®

A $30 replacement fee may be assessed. The cost is not billable and must be paid with cash or credit at the time of issuance at Parking Services.

If you card is malfunctioning it must be brought to Parking Services to be assessed.

Charges for replacement cards are:

  • $30 for lost, damaged*, neglected or misused cards
        *punching a hole in the card is considered damage
  • $30 for a preferred name change
  • $35 for confiscated cards

There is no cost for replacement cards due to

  • a documented legal name change
  • a manufacturer defect, or
  • being badly worn due to expected, regular use


Legal Name Change

Following a legal name change, a student may request a replacement Bronco Card® at no cost, provided the following conditions are met:

  • Complete the legal name change process with the university*
  • Bring in the old identification card (to be returned and replaced)

* A wait period is recommended before visiting the Bronco Card® Office to ensure the ID card system has the updated university information. This is usually 1-2 business days. You may call the Bronco Card® Office at (269) 387-6278 to check the status.



Preferred First Name

A student may declare a Preferred First Name with the university* and request it be displayed on their Bronco Card®. The student will be responsible for the $30 replacement fee. The Preferred First Name will be printed on the front of the card with the legal last name. The legal first and last name will be printed on the back of the card.

* A wait period is recommended before visiting the Bronco Card® Office to ensure the ID card system has the updated university information. This is usually 1-2 business days. You may call the Bronco Card® Office at (269) 387-6278 to check the status.



Found Cards

If you find a Bronco Card® or another WMU ID card, please immediately send it to:

WMU Parking Services
2507 W. Michigan Ave
Kalamazoo MI 49006 USA



Other Information About Bronco Cards and Guest ID Cards

Retain your Card

If you experience a break in your academic career (e.g., a term or year off), please retain your original Bronco Card® as it is still your official ID card. If you complete your undergraduate degree and enter graduate studies at WMU, your original Bronco Card® is still valid.

Lost or Stolen Cards

Immediately call (269) 387-6278 to report your card lost or stolen. A replacement card may then be issued (fees may apply). If your card has not been reported lost or stolen, you may be liable for its use. Once a card has been reported lost or stolen, building access will be deactivated. Other university deparments (e.g. Dining Services) may need to be contacted separately. Found cards that are turned in to Parking Services will be held for 7 days and available to be picked up at no cost.

After-hours Lost Cards (Campus Residents)

If you lost or misplaced your card after hours and you live on campus, you should check with residence hall staff or your apartment manager about getting a temporary access card for entry until the next business day when Parking Services is open. On campus residents should never open doors for others requesting entry. If housing staff is not available, a WMU police officer may be requested for assistance through the Kalamazoo County Central Dispatch Authority non-emergency phone number (269)488-8911.